Computer Support Specialist (CompTIA A+ and Network+)
The Computer Support Specialist CompTIA A+ and Network+ program is designed to prepare students to function as computer professionals in multiple technical, business, and healthcare settings. Computer technicians serve many technical support and IT operation roles with job titles such as Support Specialist, Field Service Technician, Desktop Support Analysist, and Help Desk Tier 2 Support. Net+ technicians serve many technical support and IT operation roles with job titles such as Network Administrator, Network Field Technician, System Engineer, IS Consultant, Help Desk Technician, Network Support Specialist, and Network Analyst.
Computer Support Specialist (CompTIA A+ and Network+) Program
The Computer Support Specialist CompTIA A+ and Network+ is to prepare students to support computer users by configuring, troubleshooting, managing wired and wireless networks, and problem-solve computer issues, and connect users to the data they need to do their jobs regardless of the devices being used. This program will also prepare students to support the IT infrastructure through installing and configuring systems to secure applications, networks, and devices as well as perform threat analysis and respond with appropriate mitigation techniques.
At the conclusion of this program, students will be able to:
TOPOLOGIES, THE OSI MODEL, AND ETHERNET
HUBS, BRIDGES, AND SWITCHES
INFRASTRUCTURE AND DESIGN, POLICIES AND BEST PRACTICES
INTERNET PROTOCOL AND IP ADDRESSING
DHCP AND APIPA
TCP AND UDP
MONITORING, SCANNING, AND NETWORK TROUBLESHOOTING
APPLICATIONS AND SERVICES, VIRTUALIZATION, SAN, AND CLOUD SERVICES
NETWORK SECURITY DESIGN AND APPLIANCES
AUTHENTICATION, ENDPOINT SECURITY, AND NETWORK SITE MANAGEMENT
INSTALLING CABLED NETWORKS
INSTALLING WIRELESS NETWORKS
INSTALLING WAN LINKS
CONFIGURING REMOTE ACCESS
INSTALLING, CONFIGURING AND TROUBLESHOOTING DISPLAY AND MULTIMEDIA DEVICES
INSTALLING, CONFIGURING AND TROUBLESHOOTING STORAGE DEVICES
INSTALLING, CONFIGURING AND TROUBLESHOOTING INTERNAL SYSTEM COMPONENTS
NETWORK INFRASTRUCTURE CONCEPTS
CONFIGURING AND TROUBLESHOOTIN NETWORKS
INPLEMENTING CLIENT VIRTUALIZATION AND CLOUD COMPUTING
SUPPORTING AND TROUBLESHOOTING LAPTOPS
SUPPORTING AND TROUBLESHOOTING MOBILE DIVICES
INSTALLING, CONFIGURING, AND TROUBLESHOOT PRINT DEVICES
Note: This program can be completed in 6 months. However, students will have online access to this program for a 24-month period.
Education and National Certifications
Upon successful completion of this Auburn University program, students would be eligible to sit for the CompTIA A+ Certification Exams Core 1 (Exam 220-1001) and Core 2 (Exam 220-1002) as well as CompTIA Network+ Exam (Exam N10-007) exam. Although there are no state approval, state registration or other state requirements for this program, students who complete this program at Auburn University will be prepared and are eligible to sit for the national certification exams. Students who complete this program are encouraged to complete the externship option with their program. Students who complete this program can and do sit for the CompTIA and MOS national certification exams and are qualified, eligible and prepared to do so. Auburn University works with each student to complete the exam application and register the student to take their national certification exam.
Externship / Hands on Training / Practicum
Although not a requirement, once students complete the program, they have the ability to participate in an externship and/or hands on practicum so as to practice the skills necessary to perform the job requirements of a professional in this field. Students will be assisted with completing a resume and/or other requirements necessary to work in this field. All students who complete this program are eligible to participate in an externship and will be placed with a participating organization near their location. Auburrn University works with national organizations and has the ability to place students in externship opportunities nationwide.
Note: No refunds can be issued after the start date published in your Financial Award document.